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Shipping Times

Estimated Shipping Date

Expedited Shipping

Customs & Import Taxes

How Can I Change My Shipping Address?

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Payment & Placing orders

How Can I Pay For My Order?

How Do I Use a Gift Card or Discount Code?

Why Didn't I Get An Order Confirmation?

My Promotional Code Doesn’t Work

Can I Use More Than One Promotional Code?

How Can I Change An Order After Placing It?

I Want To Cancel My Order

How Do I Change My Customization?

My Order Is a Gift. Will The Price Be Visible?

Track Your Order

I Have Not Received an Update

How Can I Change My Shipping Address?

When Will My Custom Map Be Ready?

Shipping Notification

Late Package

How to Find a Missing Package That Shows as Delivered

Custom Map Design Guide

What Kind Of map Jewelry Do You Make?

I Have a Special Request for My Map design

I Want to Change My Color Choice to Gold/Silver?

If I Want Parks or Water Bodies in My Map, What Would It Look Like?

How Can I Mark a Special Location On My Map?

How to Determine My Ring Size?

How Would I Know What The Map Look Like as a Ring?

How to Determine the Right Chain Length for a necklace?

What Kind Of Chain Comes With My Necklace?

My Chain Size Is Incorrect, What Should I Do?

Can You Make a Silver or Gold Base Jewelry?

Is Your Jewelry Nickel Free?

Adding letters or small shapes details to the design

Are Cufflinks available to purchase?

Returns & Refunds

Returns & Cancellations

Warranty Conditions

I Received An Incorrect Item In My Order, What Should I Do?

What Should I Do If My Jewelry Broke?

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Our Team Is Dedicated to Providing You With any Assistance You May Need