Shipping & Returns
Items are shipped worldwide from Israel. Items are shipped via registered airmail with a tracking number, you will be sent a shipping reference or tracking number so you can follow the delivery of your item.
Our estimated shipping times are calculated from the moment the creation process has been completed (+- 14 days).
- USPS Standard Shipping (United States only) - 10 to 16 business days
- FedEx & DHL - 3 to 6 business days (US, Canada & Europe)
- FedEx & DHL - 4 to 7 business days (South America)
- FedEx & DHL 6 to 9 business days (Australia & Asia)
Actual delivery time will depend on international customs and your local service.
If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact our customer support team.
International Taxes & Duties
Additional VAT & import tax may apply on orders shipped to the EU, Canada and other countries. Fees are determined by your local customs and regulations. These taxes and duties are not included in your purchase price and are the responsibility of the customer. Please refer to your local postal service for these rates.
All of the pieces are handmade at my studio and we do our best to ship as fast as possible! We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on international customs and your local postal service. Once shipped, we cannot be responsible for any delays due to local shipping services or customs authorities. We will however always do our best to help if such delays occur. Thank you for understanding and for supporting our small company.
I put much effort into making jewelry that you'll love. If you find that you are not happy with your purchase please contact me so we can resolve it together.
Custom Designed Items
Once your order has been submitted, we immediately begin to process your items. Due to the nature of these orders and the work invested in creating these one-of-a-kind items, if you would like to cancel or return a custom design, the restocking fee is 30% percent of the total amount of the item.
Additional Information and FAQs
Have some questions I didn’t answer? Contact me, I’ll be happy to assist.