Shipping & Returns

Payment
I accept payment processed via PayPal. You don’t need a PayPal account to make your purchase, you can pay with your credit card through the PayPal website, it’s easy and secure.

Shipping
Items are shipped worldwide from Israel. Your item will be prepared to ship out to you once payment is made. Items are shipped via registered airmail with a tracking number, you will be sent a shipping reference or tracking number so you can follow the delivery of your item.

International Taxes & Duties
Please note that your order may be subject to country taxes and local duties that are determined in the country of destination according to local guidelines. These taxes and duties are not included in your purchase price and are the responsibility of the customer. Please refer to your local postal service for these rates.

Turnaround times
All of the pieces are handmade at my studio and I do my best to ship as fast as possible! Most collection items will be on their way within 2-4 business days. However as some items are made to order, I may more time to make & ship your item. Custom maps take up to 30 days to be custom made and prepared for shipping. Thank you for understanding and for supporting my small company.

Estimated shipping times
North America: 8-12 business days
Europe: 12-18 business days
Australia & New Zealand: 16-22 business days

I do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on international customs and your local postal service.
Once I ship, I cannot be responsible for any delays due to local shipping services or customs authorities. I will however always do my best to help if such delays occur.

*For shipping to Germany - please allow an additional week for arrival, as I have learned that deliveries have been delayed due to process of German postal service.

Express Shipping
Express deliveries ship via EMS Worldwide Expedited shipping or DHL express with a tracking number. I do my best to rush these orders, if you need your purchase to arrive by a certain date please contact me. 

Returns
I put much effort into making jewelry that you'll love.  If you find that you are not happy with your purchase please contact me so we can resolve it together. If you choose, you may return the item postmarked within 14 calendar days of receipt. Please notify me by email if you decide to do so. Once the jewelry arrives back to my studio, I will process the refund for the goods via PayPal.

Please note that shipping charges are non-refundable, and you must pay for the return shipping. Items must be returned in their original condition and in their original packaging, to protect them on their way.

When returning a package, please remove all labels from the box and mark it RETURNED GOODS. If not thus marked, the package will likely be delayed by customs when incoming, and we may not be able to retrieve it and send you a refund.

Return Address

Talia Sari
94 Allenby Street
Studio 435
Tel Aviv, 65813
Israel


Additional Information and FAQs
This store uses Pinterest Tag.
Have some questions I didn’t answer? Contact me, I’ll be happy to assist.